Job Description

Position: Field Executive

Company: Yash Abhi Microservices
Department: Field Operations / Business Development
Employment Type: Full-Time
Job Location: Field-based
Experience: Freshers and experienced candidates can apply
Qualification: Minimum 12th Pass; Graduate preferred

About the Role

Yash Abhi Microservices is looking for a motivated, energetic, and responsible Field Executive to join our team. The Field Executive will be responsible for handling field-level activities, meeting customers and business partners, promoting company services, generating leads, collecting required information/documents, and ensuring smooth coordination between customers and the office team.

The ideal candidate should be comfortable working in the field, communicating with different types of customers, travelling within the assigned area, and achieving assigned business and operational targets.

Key Responsibilities

• Visit customers, businesses, shops, offices, and other assigned locations as required.

• Promote and explain the company's products and services to prospective customers.

• Generate new leads through field visits, references, local networking, and other business development activities.

• Meet potential customers and understand their requirements.

• Provide accurate information about available services, eligibility, process, documentation, and other requirements.

• Follow up with leads and convert suitable prospects into customers.

• Maintain regular communication with existing and prospective customers.

• Collect and verify customer information and required documents as per company procedures.

• Coordinate with the office/back-office team for processing customer requests.

• Submit daily field visit reports, lead details, customer information, and activity updates.

• Maintain accurate records of leads, visits, follow-ups, and customer interactions.

• Visit customers again when additional documents, information, signatures, or verification are required.

• Build and maintain strong professional relationships with customers and local business contacts.

• Identify new business opportunities within the assigned territory.

• Achieve daily, weekly, and monthly field activity and business targets.

• Ensure that all customer interactions are professional, transparent, and aligned with company policies.

• Handle customer queries and escalate complex issues to the appropriate department.

• Collect feedback from customers and share useful market information with the management team.

• Monitor competitor activities and provide relevant field-level information to the company.

• Maintain confidentiality of customer and company information.

• Follow company policies, procedures, reporting requirements, and compliance guidelines.

• Perform other field-related responsibilities assigned by the reporting manager.

Required Skills

• Good communication and interpersonal skills.

• Ability to communicate confidently with customers.

• Good convincing and negotiation skills.

• Basic knowledge of sales and business development.

• Ability to understand customer requirements and explain services clearly.

• Good local area knowledge is an advantage.

• Basic computer and smartphone knowledge.

• Ability to use WhatsApp, email, maps, and other basic digital tools.

• Good follow-up and relationship-management skills.

• Ability to work independently as well as with a team.

• Strong time-management and organizational skills.

• Target-oriented and self-motivated approach.

• Professional and polite attitude.

Eligibility

• Minimum qualification: 12th Pass; graduates will be preferred.

• Freshers with good communication and a willingness to work in the field are welcome.

• Candidates with experience in sales, field operations, customer service, banking, finance, insurance, telecom, or business development will have an advantage.

• Candidate should be comfortable travelling within the assigned area.

• Candidate should have a valid smartphone and be comfortable using digital applications.

• A valid two-wheeler and driving licence may be preferred depending on the assigned territory and job requirements.

Preferred Candidate Profile

We are looking for someone who is:

• Energetic and confident.

• Comfortable meeting new people.

• Willing to travel and work outside the office.

• Customer-focused and professional.

• Honest, disciplined, and responsible.

• Comfortable working with targets.

• Good at maintaining follow-ups.

• Able to manage multiple customer interactions efficiently.

• Quick to learn company processes and services.

• Capable of working independently in an assigned territory.

Performance Expectations

The Field Executive will be expected to:

• Complete assigned field visits regularly.

• Generate and maintain quality leads.

• Maintain consistent customer follow-ups.

• Meet assigned sales/business targets where applicable.

• Submit timely and accurate field reports.

• Maintain positive customer relationships.

• Follow all company processes and instructions.

• Ensure accurate collection and submission of customer information and documents.

What We Offer

• Competitive salary based on qualification and experience.

• Performance-based incentives where applicable.

• Opportunity to develop sales, communication, and business-development skills.

• On-the-job training and guidance.

• Professional growth opportunities.

• Exposure to customers, businesses, and real-world field operations.

• Supportive working environment.

Career Growth

Successful candidates may have opportunities to progress into positions such as:

Senior Field Executive → Team Leader → Field Operations Manager → Business Development Manager

Important Note

This is primarily a field-based position. The selected candidate should be comfortable travelling within the assigned area and meeting customers/businesses regularly. Specific targets, travel requirements, incentives, working hours, and salary structure may vary depending on the assigned role and location.

Interested candidates are encouraged to apply with an updated resume and relevant contact details.